Support and FAQs

Contact The Support Team

If you have a customer service inquiry or a question that needs to be answered you can contact us using the information below. We also welcome any suggestions and feedback you have that will help us improve the products and services.

Contact Support


    FAQs

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    Accounts (4)

    Your Ayana ID is usually the unique 10 digits code you receive when you started your membership, or purchased an Ayana Magazine service.

    Categories: Accounts, Ayana ID, Signup Help

    Leave a Reply

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    Be sure you always use the same Ayana ID (10 digits code) when you purchase a new membership, plan, product, subscription, or service from Adobe.

    If you think you have multiple Ayana IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Ayana ID, contact us.

    But before deleting your ID, remember—even if you don’t have an active subscription, keeping your Ayana ID gives you access to free membership benefits, and it can always be reactivated.

    Categories: Accounts, Ayana ID

    Leave a Reply

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    Go to the online password reset screen enter your membership username or email address and press submit. An email will arrive with your password reset link.

    Categories: Accounts, Login Help

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    Please update your details online in My Account or contact our Accounts Helpdesk or send an email to support@ayanamagazine.com.

    Category: Accounts

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    Ayana ID (3)

    Your Ayana ID is usually the unique 10 digits code you receive when you started your membership, or purchased an Ayana Magazine service.

    Categories: Accounts, Ayana ID, Signup Help

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    Be sure you always use the same Ayana ID (10 digits code) when you purchase a new membership, plan, product, subscription, or service from Adobe.

    If you think you have multiple Ayana IDs associated with different email addresses, are unclear which email address is associated with your membership or a purchased product, or if you’d like to delete an Ayana ID, contact us.

    But before deleting your ID, remember—even if you don’t have an active subscription, keeping your Ayana ID gives you access to free membership benefits, and it can always be reactivated.

    Categories: Accounts, Ayana ID

    Leave a Reply

    Your email address will not be published. Required fields are marked *

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    You may want to change the email address associated with your Ayana ID if you have entered an incorrect email address or if you want to use a new primary email address.

    Sign in to your Ayana account with your Ayana username (usually your email) and password.

    In the navigation menu go to My Account, then click Profile on drop-down.

    If you do not have an Ayana Magazine account and have already made a purchase of one of our services using your email you can register your new account by clicking here.

    Category: Ayana ID

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    Login Help (1)

    Go to the online password reset screen enter your membership username or email address and press submit. An email will arrive with your password reset link.

    Categories: Accounts, Login Help

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    Signup Help (1)

    Your Ayana ID is usually the unique 10 digits code you receive when you started your membership, or purchased an Ayana Magazine service.

    Categories: Accounts, Ayana ID, Signup Help

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    Subscriptions (2)

    Please contact our Helpdesk, alternatively you can check your membership via the Membership Register.

    Category: Subscriptions

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    Yes, please visit our shop and select the ISSUE you want to buy. If you need help with buying back issues please contact customer service at:

    Category: Subscriptions

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    CONTACT INFO

    AYANA MAGAZINE

    COMPANY ADDRESS

    • 2040 Ramotse, Hammanskraal, Gauteng Province, ZA 0400

    ACCOUNTS

    If you have any accounts/online shop related queries or need support please contact us using the below details.

    – Phone: +27 76 135 8405
    – Email: support@ayanamagazine.com

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